PrepPoint Privacy Policy

Last updated: May 17, 2025

This Privacy Policy explains how PrepPoint (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our AI–powered interview practice platform at www.preppoint.us (the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly

  • Account Data. When you register, we collect your name, email address, and password.

  • Interview Data. We store your mock-interview questions, answers, and AI generated feedback.

  • Support & Feedback. Any messages you send to our support team or feedback forms.

1.2. Automatically Collected Information

  • Usage Data. Pages you visit, features you use, timestamps, click events.

  • Device & Log Data. IP address, browser type, operating system, referring URLs, and error logs.

  • Cookies & Tracking. We use cookies and similar technologies (see Section 5).


2. How We Use Your Information

  • To Provide the Service. Authenticate you, run AI interviews, store transcripts and feedback.

  • To Improve the Service. Analyze usage patterns to enhance our platform and develop new features.

  • To Communicate. Send you account confirmations, technical notices, updates, and marketing materials (you can opt out).

  • To Secure Our Platform. Monitor for fraud, abuse, and security incidents.


3. How We Share Your Information

3.1. With Service Providers

  • AI & Analytics. We send interview transcripts to our AI partner (e.g. OpenAI) for real-time feedback.

  • Cloud Storage. We store uploaded files (profile pictures, resumes) on Google Cloud Storage.

  • Email & Support. We use third-party email providers to send notifications and handle support tickets.

3.2. Legal & Safety

  • To comply with laws, regulations, or legal processes.

  • To protect our rights, property, safety, or that of our users or the public.

3.3. Business Transfers

  • In connection with a merger, acquisition, or sale of assets; any successor entity will maintain this policy.


4. Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to:

  • Remember your preferences and login session.

You can disable most cookies via your browser settings, though some features may not function without them.


5. Data Retention

We retain your personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account Data: Until you delete your account, plus up to 2 years afterward for audit and fraud-prevention purposes.

  • Interview Transcripts: Retained indefinitely to let you review past sessions.


6. Data Security

We implement industry-standard safeguards, including:

  • Encryption in transit (HTTPS) and at rest (AES-256 on cloud storage).

  • Access controls and least-privilege permissions for our staff and third-party services.

  • Regular vulnerability assessments and security reviews.


7. Children's Privacy

Our Service is not intended for persons under 13 years old. We do not knowingly collect or maintain personal information from children under 13.


8. Your Rights & Choices

  • Access & Correction. You can view or update your profile information in your account settings.

  • Deletion. You may delete your account at any time; we'll remove your personal data promptly, except where retention is required by law. contact us at here.

  • Cookies. Manage or disable cookies via your browser preferences.


9. International Transfers

PrepPoint operates in the U.S. If you're outside the U.S., your data may be transferred to, stored, and processed in the U.S., where data protection laws may differ.


10. Changes to This Policy

We may update this policy occasionally. When we do, we'll revise the Last updated's date. We encourage you to review this page periodically. Your continued use after changes indicates your consent.


11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us at here.